Senior/ Technical Writer (Learning Management System LMS)

Gurugram, Haryana   |   Full Time

About Us:

Paxcom a leading Digital Solution Provider is a part of Paymentus now, a leading electronic bill payment provider. PaymentUs leads the North American marketplace in electronic bill payment solutions and have recently signed a partnership with Paypal, Alexa and Walmart. 

For more details, please visit https://paxcom.ai/

Technical Writer requirements and qualifications

  • 7+ years of experience as a Technical Writer or similar role.
  • Training content for developers, learning management system.
  • Video, presentation, easy to follow guides.

  • Preferable CS background, software developing, understand language, terminologies, Skill set to video and training content, leveraging things, adobe, 3D animation, photoshop etc.

  • Talk to developers , Managers & Stakeholder to create content and translate to easy language.

  • Technical curriculum expert.

  • Tools – writing good modules,

  • 5+ years of experience in technical writing of software documentation
  • Ability to translate highly technical information into easily understandable information for customers.
  • Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Working knowledge of Microsoft Office.
  • Critical thinker and good problem-solving skills.
  • Good written and verbal communication skills.

What we expect from you?

  • You have the ability to work in a fast-paced environment adapting to changing priorities.
  • You are focused and detail-oriented but know when to seek help from others.
  • You have excellent written and verbal communication skills to articulate problems and solutions to both technical and non-technical audiences.
  • You possess superior troubleshooting and analytical skills to determine the root cause of issues.
  • You strive to identify areas of improvement and work proactively to prevent issues from occurring.
  • You are a self-starter with an appreciation for tackling technical challenges of varying complexity.
  • You are diligent when making decisions and can easily justify your actions.

Why Join us?

  • You hate micromanagement and freedom to work is important to you
  • Enjoy flexible and relaxed work environment
  • Work life Balance is important to you
  • Enjoy Motivating Working Conditions
  • A friendly, Supportive, Professional and achievement-oriented management team
  • Competitive remuneration
  • An opportunity to learn new things every day and work on latest technologies

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