Information Technology

06-Sr. Business Analyst- Kinator

Sahibzada Ajit Singh Nagar, Punjab   |   Full Time

ABOUT US: 


In Paxcom product we are a team of 200+ Ecommerce enthusiasts, passionate about using technology to simplify Digital Commerce and Payments for brands across the globe. Paxcom is a part of the Paymentus group - a leading global paperless electronic billing and payment solution provider.


Our global clientele relies on our analytics, strategy and execution to accelerate digital sales. Trust us to streamline and improve your eCommerce strategy, and you’ll join the ranks of the world’s best-known brands i.e Pepsico, Mondelez International, Abott, Zydus , Wipro, Britannia and many more.


Our company is quickly gaining speed. Every day, we're partnering with the world's largest brands to improve their digital presence and accelerate sales.


For more details please visit https://paxcom.ai/  


Roles & Responsibilities: 


  • 4+ years of relevant experience in client handling.
  • Prior experience on E-Commerce domain will be highly preferred.
  • A bridge between Developers and clients.
  • Working experience in managing and maintaining client accounts, dashboard & reports, workflows and other routine tasks.
  • Check issues in client's account and support them in solving problems in their account.
  • Help and assist in training new client account users and team members as well.
  • Understand and consolidate client's requirements and check new requirements impact on system.
  • Analyze client's account with regular intervals and take feedback from them.
  •  Effectively work as coordinator between client and development team.
  • Work independently with other members to define and document development requirements.


Skill Set Required:


  • Working experience in analyzing the business data, reports and have worked on excel or any other analysis tool.
  • Excellent in gathering and analyzing client requirements.
  • Creative and analytical thinker with strong problem-solving skills.
  • Working experience in analyzing the business data, reports and have worked on excel or any other analysis tool.
  • Must have positive attitude and be able to work with team.
  • Must have good verbal and written communication skills.
  • Ability to evaluate information gathered from clients.


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